
Monitoring & Operations Management
- Infra Server monitoring such as OS, CPU, Disk.
- Application monitoring such as Java heap, threads etc.
- Database monitoring such as throughput, deadlock, connections, latency, I/O

Service Assurance
Back up & OS patching services, Asset inventory management

Onboarding & Lifecycle Management
Provisioning, deprovisioning of resources such as VM, storage etc., implementation of hardening best practices, golden image management etc.

Service Management
Service incident, problem & SLA management, governance, reporting