monitoring_ops

Monitoring & Operations Management

  • Infra Server monitoring such as OS, CPU, Disk.
  • Application monitoring such as Java heap, threads etc.
  • Database monitoring such as throughput, deadlock, connections, latency, I/O
service_assurance

Service Assurance

Back up & OS patching services, Asset inventory management

lifecycle

Onboarding & Lifecycle Management

Provisioning, deprovisioning of resources such as VM, storage etc., implementation of hardening best practices, golden image management etc.

serviceMgmt

Service Management

Service incident, problem & SLA management, governance, reporting